Technical Support & Operations
What we do
Lihangxing Technology provides deployment, migration, website maintenance, backups, monitoring, security hardening, performance optimization, system upgrades, and ongoing technical support.
Who it is for: This service is for teams that need a responsible technical contact after launch, are moving systems or infrastructure, or need routine checks and documented support.
Website & System Migration
Typical deliverables
- Current-site audit
- New environment preparation
- File and data migration
- Domain and certificate cutover
- Feature and route checks
- Rollback and handover records
- Migration checklist
- Application and data migration
- Job and dependency verification
- Domain cutover
- Rollback plan and records
Deployment & Configuration
Typical deliverables
- Resource and architecture assessment
- System environment
- Application and database deployment
- Reverse proxy and port configuration
- Logs and basic monitoring
- Deployment record
- Domain and account audit
- DNS configuration
- SSL certificates
- HTTPS enforcement and redirects
- Subdomain records
- Expiry checks
Security & Backups
Typical deliverables
- Current state and exposure review
- Accounts and permissions
- Ports and firewall
- System updates
- Logs and exception records
- Hardening checklist
- Data and recovery objectives
- Backup scope
- Backup frequency
- Independent storage
- Integrity checks
- Recovery procedure
Monitoring & Alerts
Typical deliverables
- Website availability
- Critical endpoint checks
- Domain and certificate reminders
- Incident severity levels
- Notification path
- Maintenance records
Maintenance & Updates
Typical deliverables
- Content change list
- Update text and images
- Product and case study publishing
- Article publishing
- Page checks
- Change history
- Version and dependency review
- Upgrade scope
- Test environment
- Data backup
- Cutover and rollback
- Upgrade records
- Maintenance boundaries
- Issues and priorities
- Routine checks
- Minor updates
- Incident response
- Monthly or stage reports
Performance Optimization
Typical deliverables
- Loading and asset review
- Image and font optimization
- Code and caching
- API and database review
- Server configuration
- Before-and-after performance record
How the process works
- Environment review
- Scope confirmation
- Implementation and verification
- Ongoing support
Project scope and boundaries
Customers provide authorized access to servers, domains, and systems and confirm data ownership. Before a migration, we review source and target environments, backups, and rollback. Afterward we verify content, data, and access. Third-party costs, recovery conditions, maintenance scope, and response terms are agreed separately; support is not unlimited and no fixed uptime is promised unless contracted.
Frequently asked questions
Do You Provide Ongoing Maintenance After Launch?
Yes. Ongoing support can cover deployment, monitoring, backups, security checks, content updates, troubleshooting, and feature iteration.
What Should Be Prepared Before Work Starts?
Prepare domain and server information, system versions, authorized accounts, and usable backups. We first confirm the minimum required permissions and the operating window.
How Are Migration or Upgrade Risks Managed?
We verify compatibility, backups, and rollback conditions before validation. The scope for data recovery and third-party failures is agreed in advance.
